Dk66's Privacy Policy — Your information is completely safe

Welcome to dk66. Thank you for reading our privacy policy. This document is important because it explains in detail how dk66 handles your personal information.

Dk66 is an international-standard online Sports Betting and gaming platform built specifically for users in Bangladesh. We believe privacy is a fundamental right, and protecting that right is our responsibility. By using our services, you are considered to have consented to this privacy policy.

This privacy policy applies to all dk66 services, mobile apps, websites, and associated platforms. We operate with full transparency and never use your information for any unauthorized purpose.

Dk66 collects various types of information from you to help us deliver the best possible service. Below is a detailed breakdown of exactly what information we collect.

Dk66 uses your information only for specific, legitimate purposes. We never use your data for unauthorized or unnecessary activities.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity and complete the KYC process.
• To provide customer service and support.
• To prevent fraud, money laundering, and cyberattacks.
• To provide promotions and offers tailored to your preferences (where consent has been given).
• To improve platform services and develop new features.
• To comply with legal obligations and adhere to regulatory authority guidelines.
• Sale or transfer to third parties for commercial purposes — never.
• Unauthorized marketing or spamming — never done.

Dk66 never sells your personal data to third parties. In certain limited circumstances, information may be shared with trusted partners, and in every such case strict confidentiality agreements are in place.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary data to complete transactions.
• Legal Authorities: Data may be disclosed where legally required by court order or government directive.
• Security Services: Limited data may be shared with specialist agencies for fraud detection and prevention purposes.
• Game Provider: Minimum necessary data may be shared with game developers to operate Live Casino or slots games.

Dk66 uses industry-leading technology to protect your data. Our security measures meet international standards and are regularly updated.

• 256-bit SSL Encryption: All data transfers occur over encrypted channels.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: External security experts regularly audit our systems.
• Encrypted Database: Stored data is kept in encrypted form.
• Access Controls: Only authorized personnel may access specific data.
• Real-Time Monitoring: Suspicious activity is detected immediately.

The dk66 website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Every member of dk66 has specific rights over their own data. We respect those rights and process any request promptly.

How long dk66 retains your data depends on the type of information and applicable legal requirements. We never hold data longer than necessary.

• Active Account Information: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for a minimum of 5 years as required by legal obligations.
• KYC Documents: Retained for 5 years after account closure.
• Customer Service Records: Retained for 2 years from the date of last contact.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Dk66 is firmly committed to protecting minors. Our platform is intended exclusively for individuals aged 18 and above.

• Opening an account for anyone under 18 is strictly prohibited.
• We never knowingly collect data from minors.
• A national ID or passport is verified at registration for age verification purposes.
• Accounts are suspended immediately in cases of suspected activity.
• Parents can notify us if they become aware of a child using an account.

Dk66 reserves the right to update this privacy policy as needed. Changes may occur due to legal updates, the introduction of new services, or business developments.

• Members will be notified in advance by email or SMS of any significant changes.
• The date of each update will be clearly stated at the top of this page.
• Continued use of the service after any update constitutes acceptance of the revised policy.
• Contact our support team if you wish to view a previous version.

If you have any questions, concerns, or complaints about this privacy policy, please contact the dk66 data protection team. We are always here to help.

• Instant support is available via live chat (24/7).
• Email: [email protected]
• For more information, visit our FAQ Page View.
• Responsible Gaming You will find information on gaming limits on this page.